Privacy policy

Authentic Mexico Tours complies with all the requirements specified by the applicable law in the area of personal data protection. All the data in our custody are processed in compliance with legal requirements and rely on both technical and organizational measures to ensure their confidentiality.

The customer agrees to provide Authentic Mexico Tours with factual and truthful information when such is necessary.

Authentic Mexico Tours hereby informs its customers and they expressly agree, that the personal data provided to us and those data resulting from your relationship with us will be included in a file or files controlled by Authentic Mexico Tours for the following purposes: (i) To enable the maintenance, compliance, conduct, control and management of your purchase and to provide the services contracted. (ii) Advertising: unless you indicate otherwise by expressly stating your desire not to receive advertising when providing us with your data, we will interpret this as authorizing us to send you marketing messages to inform you of services, sightseeing packages and other products or promotions involving leisure activities offered by us or other parties. We may send you this information by any means, including e-mail and the like, for which purpose you authorize us to retain your data during and after our business relationship. (iii) If a user gives us the personal information of a third party, or does so in the future, the user agrees to have informed said party and to have received their consent pursuant to the conditions presented herein.

Forwarding of data: Your data may be processed and/or provided to third parties in compliance with legal and/or contractual obligations that may apply. To this end, users providing their data expressly acknowledge that their data may be forwarded to this company and from this company to Authentic Mexico Tours if required, for example, to resolve complaints or incidents related to the services purchased.

During the purchase procedure you will be asked for your credit card information, which will be reported directly to the financial institution that handles the payment. This information is not accessible to Authentic Mexico Tours. This request will be made for the main purpose of validating the card, and is in keeping with the free and legitimate acceptance of the legal relationship between the user and Authentic Mexico Tours, the development, compliance and control of which necessarily imply verification of these data against third-party files, as required in order to comply with the specified purposes.

You can exercise your rights to access, correct, delete or oppose the processing of your data by sending an e-mail to Authentic Mexico Tours (info@authenticmexicotours.com), attaching a copy of an official ID document and indicating on the subject line, “Data Protection”.

Pursuant to the foregoing, it is assumed that if you provide us with your information, you expressly authorize us to process and handle it as described above.

You can always visit our website without revealing who you are or providing any personal information. When you visit our website, we do collect usage information (session data), but it is anonymous and does not link to you as an individual. We use session data to better understand how our website is being navigated, how many visitors arrive at specific pages, the length and frequency of stay at the website, how guests search our products and databases, and the Internet Protocol addresses from which our visitors connect to our website. We use this information to improve our website content and general user experience.

We may place a “cookie” on your personal computer. A cookie is a small piece of text stored on your computer by your web browser. Cookies help us recognize you when you visit our website again. We use cookies on our website to collect session data for several purposes to personalize and improve your individual viewing experience on our website. Most Internet browsers automatically accept cookies, but you can set your browser preferences to stop accepting cookies or to prompt you before accepting a cookie from the sites you visit. If you decide not to accept our cookies, you will still be able to access those parts of our website that are available to the general public, but you may not be able to use certain features designed to enhance your experience or access certain services we may offer.